Team Member: Dr. Martin Sailer
| sailer _at_ nm.ifi.lmu.de | |
| Phone | +49 89 2180-9423 |
| Fax | +49 89 2180-999146 |
| Non-active Member | Please refer to the personal website. |
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Student Work
| Work Completed: | |
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Publications
- Sailer, M., Konzeption einer Service-MIB -- Analyse und Spezifikation dienstorientierter Managementinformation, Ludwig-Maximilians-Universität München, Dissertation, Juli, 2007.
- Danciu, V., gentschen Felde, N., Sailer, M., Declarative specification of service management attributes, In Moving From Bits to Business Value: Proceedings of the 2007 Integrated Management Symposium, 2007, IFIP/IEEE, München, Mai, 2007.
- Brenner, M., Sailer, M., Schaaf, T., Garschhammer, M., CMDB - Yet Another MIB? On Reusing Management Model Concepts in ITIL Configuration Management, In Large Scale Management of Distributed Systems (Proceedings of DSOM 2006 - 17th IFIP/IEEE International Workshop on Distributed Systems: Operations and Management), 2006, 269-280, Lecture Notes in Computer Science, Volume 4269/2006, Springer Berlin / Heidelberg, Oktober, 2006.
- Hanemann, A., Marcu, P., Sailer, M., Schmitz, D., Specification of Dependencies for IT Service Fault Management, In Proceedings of the 1st International Conference on Software and Data Technologies (ICSOFT 2006), 2006, 257-260, INSTICC press, Setubal, Portugal, September, 2006.
- Danciu, V., Hanemann, A., Hegering, H.-G., Sailer, M., IT Service Management: Getting the View, In Kern, E. M., Hegering, H.-G. und Brügge, B. (Hrsg): Managing Development and Application of Digital Technologies, 2006, 110-130, Springer-Verlag, München, Germany, Juni, 2006.
- Sailer, M., Towards a Service Management Information Base, In IBM PhD Student Symposium at ICSOC05, Amsterdam, Netherlands, Dezember, 2005.
- Danciu, V., Sailer, M., A monitoring architecture supporting service management data composition, In Proceedings of the 12th Annual Workshop of HP OpenView University Association, (972-9171-48-3), 393-396, HP, Porto, Portugal, Juli, 2005.
- Hanemann, A., Sailer, M., A Framework for Service Quality Assurance using Event Correlation Techniques, In Proceedings of the International Conference on Service Assurance with Partial and Intermittent Resources (SAPIR 2005), IARIA/IEEE, Lisbon, Portugal, Juli, 2005.
- Hanemann, A., Sailer, M., Schmitz, D., A Framework for Failure Impact Analysis and Recovery with Respect to Service Level Agreements, In Proceedings of the IEEE International Conference on Services Computing (SCC 2005), IEEE, Orlando, Florida, USA, Juli, 2005.
- Hanemann, A., Sailer, M., Schmitz, D., Towards a Framework for IT Service Fault Management, In Proceedings of the European University Information Systems Conference (EUNIS 2005), EUNIS, Manchester, England, Juni, 2005.
- Hanemann, A., Sailer, M., Schmitz, D., Towards a Framework for Failure Impact Analysis and Recovery with Respect to Service Level Agreements, In Proceedings of the 9th IFIP/IEEE International Conference on Integrated Network Management (IM 2005), IFIP/IEEE, Nice, France, Mai, 2005.
- Hanemann, A., Sailer, M., Schmitz, D., Assured Service Quality by Improved Fault Management - Service-Oriented Event Correlation, In Proceedings of the 2nd International Conference on Service-Oriented Computing (ICSOC04), 183-192, ACM Press, ACM SIGSOFT and SIGWEB, New York City, NY, USA, November, 2004.
- Hanemann, A., Sailer, M., Schmitz, D., Variety of QoS - the MNM Service Model Applied to Web Hosting Services, In 11th International Workshop of the HP OpenView University Association (HPOVUA 2004), 2004, Paris, France, Juni, 2004.
- Sailer, M., Morciniec Michal, Monitoring and execution for contract compliance, Technical Report , 2001(HPL- 2001-261), Hewlett-Packard Research Laboratories, Bristol, UK, Juli, 2001.