Notice: This website is no longer updated. Please visit our new website at www.ifi.lmu.de/nm/de/
 

Funktionen

Print[PRINT]
.  Home  .  Publikationen  .  Forschungsartikel  .  brs02

Brenner, M., Radisic, I., Schollmeyer, M. (2002):

A Criteria Catalog based Methodology for Analyzing Service Management Processes